At Tijva, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you use our website or place an order.
We collect only the information necessary to process orders, provide support, and improve your shopping experience.
Your information is used for order processing, delivery, customer support, and website improvements.
We use secure cloud services and reasonable security measures to help protect your information.
Your information is shared only when necessary to complete your order or comply with legal obligations.
Cookies help improve website functionality and remember your preferences for a better experience.
You may contact us to update or request deletion of your personal information where applicable.
When you create an account, place an order, or contact Tijva, we may collect your name, email address, phone number, shipping address, account information, and order history.
Your information is used to process orders, arrange deliveries, provide customer support, improve our services, prevent fraud, and communicate important order updates.
We do not sell or rent your personal information. Information may be shared only with trusted service providers when necessary to complete your order, including payment providers, courier services, and cloud infrastructure providers.
Tijva uses secure technologies, including cloud-based services, to store customer information. While no online system can guarantee absolute security, we take reasonable technical and organizational measures to protect your data.
Our website may use cookies and similar technologies to improve functionality, remember your preferences, maintain your login session, and enhance your browsing experience.
Tijva may occasionally send promotional emails, WhatsApp messages, or other marketing communications. You may opt out of these communications at any time.
You may request correction or deletion of your personal information by contacting our support team. Certain information may be retained where required for legal or operational purposes.
Tijva may update this Privacy Policy from time to time. Any changes will become effective immediately upon publication on this page.
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through our Contact page or WhatsApp support.
